Privacy Policy and Data Protection of STIHL MOTOIMPLEMENTOS SAU.
We would like to inform you in this Privacy Notice about the processing of your personal. Below you will find, among other things, information on how and why we process your personal data and what rights you have in this respect.
In this Privacy Notice we provide you with information about the processing of your personal data in connection with visiting and using our website.
To assist you in quickly obtaining information that is relevant to you, we have divided this Privacy Notice into individual sections:
In this Privacy Notice we provide you with information in accordance with the requirements of Argentine Law 25,326 and its amendments (hereinafter "Argentina Data Protection Law" or "LAPD") and the regulations issued as a result. We also observe the requirements of other national data protection laws that may be applicable to the processing of your personal data.
The controller under data protection law will determine the purpose and means of the processing of your personal data and ensure compliance with the requirements of the data protection legislation. Where two or more controllers jointly determine the purposes and means of processing, such controllers shall be jointly responsible for the processing, being referred to as joint controllers.
The controller responsible for the processing of your data in connection with this website is:
STIHL MOTOIMPLEMENTOS S.A.U.
Postal address - Leandro N. Alem 592, Piso 6° - CABA
Email address - ventas@stihl.com.ar
Tax ID number: 30-69693085-2
If you would like further information, please contact us at any time using the contact details specified above.
When we use the term "personal data" in this Privacy Notice, we are referring to any information relating to you.
Examples of personal data are your name, email address and postal address. However, your personal data includes any data that is linked to or relating to you. We refer to data that does not refer to you as "non-personal data" or "anonymous data". The data protection rules and this Privacy Notice do not apply to such data.
We understand that the processing of your personal data includes, for example, the collection, storage or deletion of your data.
Additional information regarding which processing operations are specifically based on certain legal bases or under which data protection legislation the processing is permitted is set out below in this Privacy Notice.
We process personal data that you provide to us, that we collect (automatically) or that we receive from third parties.
In principle, you are not obliged to provide us with your personal data. However, the disclosure of certain personal data may be necessary to enable us to offer and provide you with the website and website features.
Personal data you provide to us
We process information that you provide to us. For example, you may call or contact us in some way and provide us with certain information by these means. We collect and process this data to enable you to use our website. If you do not provide us with certain information, it may exclude or affect the use or full functionality of our website.
Personal data that is collected (automatically)
Certain information is collected and processed by us (automatically) when you use our website. This includes data such as your IP (Internet Protocol) address, login-specific data and data that is processed in such a way as to make our website technically available.
Personal data we receive from third parties
Sometimes we do not receive information directly from you. This may be the case, for example, if information about you is provided to us by third parties. For example, we work with companies that provide services to us and give us information about you.
When you visit our website, the browser used on your device automatically sends information to our website's server and temporarily stores it in a log file.
If you would like to learn more about cookies on our website, please click here.
Categories of personal data
The following information is processed when you visit the website:
Purpose
Your personal data is processed for the following purposes:
Legal basis
We base the processing of your personal data on the following legal bases:
Storage period
In principle, we will process your personal data only insofar as it is necessary to achieve these purposes. For more information on the storage period, see section 6 of this Privacy Notice.
If you have any questions, you may contact us at any time by email, mail, telephone, contact forms or any other means. If you contact us, we will usually respond by the same means of communication that you have chosen.
Categories of personal data
The following information is processed when we communicate with you.
Purpose
Your personal data is processed for the following purposes:
These purposes are referred to later, collectively, as "support".
Legal basis
We base the processing of your personal data on the following legal basis:
Storage period
In principle, we will process your personal data only insofar as is necessary to achieve these purposes. For more information on the storage period, see section 6 of this Privacy Notice.
We use technologies on our website with the intention of making the website easier to use and to make it easier to use and to provide certain functionalities. Such technologies include, for example, cookies, pixels and scripts. This section provides information about your personal data in this context.
In our Cookie Notification We explain which cookies and similar technologies are used by us on our website, for what purposes and how you can control these cookies.
We use the Google Analytics analysis tool on our website. Google Analytics is provided by Google, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google", together with other Alphabet Inc. Google companies identified as "Google").
We use Google Analytics with the "anonymize IP" extension. This means that your IP (Internet Protocol) address will be truncated before it is sent to Google in the United States, so that Google will not receive your full IP address from us.
Categories of personal data
The following information is processed in connection with the use of Google Analytics:
Purpose
We use Google Analytics to analyze your use of the website, to obtain reports on website activities, and to obtain other Google services associated with your use of our website and other Internet uses.
This will enable us to continually improve our website, its usability and offering, and its design to suit your needs and interests.
Legal basis
We base the processing of your personal data on the following legal bases:
Storage period
In principle, we will process your personal data only for as long as it is necessary to achieve our purposes. For more information on the storage period, see section 6 of this Privacy Notice.
Transfer of your data to countries outside of Argentina
In connection with the use of Google Analytics, personal data is transferred to countries outside of Argentina. For more information, see section 8 of this Privacy Notice.
Privacy Policy
The Privacy Policy for Google Analytics by Google Ltd. can be found here:
https://policies.google.com/privacy?hl=es
Our website uses the "Google Optimize" service from Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). The service enables us to improve the appeal, content and functionality of our website by making available new functions and content to a certain portion of our users and statistically analyzing changes in website use. Google Optimize is a sub-service of Google Analytics (see Google Analytics, section a directly above).
Cookies are set when using the service. The information on your use of our website generated by doing so is generally transferred to and stored on a server of Google in the United States (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). We use Google Optimize with IP anonymization activated, meaning that your IP address is truncated by Google while still in the EU/EEA. It is only in exceptional cases that the full IP address is sent to a Google server located in the US and truncated there. Google will use this information for the purpose of evaluating your use of our website in order to compile reports on the optimization test and associated website activity for us and to provide other services to us relating to the use of the website and the Internet.
The legal basis for the data processing is your consent pursuant to Articles 6(1)(a) and 49(1)(a) GDPR. You can change this consent at any time with effect for the future by changing your settings in the Consent Manager.
We embed video content via YouTube on our website. YouTube is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ('Google Ltd', together with Alphabet Inc.'s Google companies identified as "Google").
Categories of personal data
The following information is processed in connection with your use of YouTube:
Purpose
We link video content via YouTube to inform you about our products and offers.
Legal basis
We base the processing of your personal data on the following legal bases:
Storage period
In principle, we will process your personal data only insofar as it is necessary to achieve these purposes. For more information on the storage period, see section 6 of this Privacy Notice.
Transfer of your data to countries outside of Argentina
Privacy Policy
Google's Privacy Policy for the processing of personal data in connection with YouTube can be found here:
https://policies.google.com/privacy?hl=es
We incorporate Google Maps into our website. Google Maps is supplied by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google Ltd", together with other Alphabet Inc. Google companies identified as "Google").
Categories of personal data
The following information is processed in connection with the use of Google Maps:
Purpose
We incorporate maps via Google Maps to provide geographic information.
Legal basis
We base the processing of your personal data on the following legal bases:
Storage period
In principle, we will process your personal data only insofar as it is necessary to achieve our purposes. For more information on the storage period, see section 6 of this Privacy Notice.
Transfer of your data to countries outside of Argentina
In connection with the use of Google Maps, personal data is transferred to countries outside of Argentina. For more information, see section 8 of this Privacy Notice.
Privacy Policy
Google's Privacy Policy for the processing of personal data in connection with Google Maps can be found here:
https://policies.google.com/privacy?hl=es
We use Mouseflow, a web analysis tool offered by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, on our website. The tool records individual visits that are selected at random and also transfers the visitor's anonymized IP address to the provider of this tool. The tool allows us to prepare a record of mouse movements and mouse clicks. These can be played back on a random basis as what are known as session replays and can be analyzed in heat maps so that we can identify potential improvements for this website. Mouseflow can also be used to conduct surveys that are designed to measure visitor satisfaction levels. The surveys performed and participation in them are also recorded in a cookie created by the tool.
This tool is used exclusively with your consent (Article 6(1)(a) GDPR). You can revoke your consent at any time as described above by changing your cookie settings.
You can find further information on data protection measures taken by the provider and on the use of Mouseflow in the provider's Privacy Statement: https://mouseflow.com/legal/
We incorporate Google Ads into our website. Google Ads is provided by Google, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
Categories of personal data
The following information is processed in connection with the use of Google Ads:
Purpose
We use Google Ads to conduct search advertising campaigns if you have visited our website before. These services allow us to combine our advertisements with certain keywords or, if you have visited our website in the past, to advertise services that you have viewed on our website, for example. We may display expression-of-interest advertising on other network sites within the Google Search and Display Network (such as a "Google Ad" as part of Google Search or on other Google Partner network sites).
Legal basis
We base the processing of your personal data on the following legal bases:
Storage period
In principle, we will process your personal data only insofar as it is necessary to achieve our purposes. For more information on the storage period, see section 6 of this Privacy Notice.
Transfer of your data outside of Argentina
In connection with the use of Google Ads, personal data is transferred to countries outside of Argentina. For more information, see section 8 of this Privacy Notice.
Privacy Policy
Google's privacy policy for the processing of personal data in connection with Google Ads can be found here:
https://policies.google.com/privacy?hl=es
We use Microsoft Advertising on our website. Microsoft Advertising is provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ("Microsoft").
Categories of personal data
The following information is processed in connection with Microsoft Advertising:
Purpose
We use Microsoft Advertising to conduct search advertising campaigns if you have visited our website. These services allow us to combine our advertisements with certain keywords or, if you have visited our website in the past, to advertise services that you have viewed on our website, for example, to advertise based on expressions of interest expressed on other websites within the Microsoft Search Network.
Legal basis
We base the processing of your personal data on the following legal bases:
Storage period
In principle, we will process your personal data only insofar as it is necessary to achieve our purposes. For more information on the storage period, see section 6 of this Privacy Notice.
Transfer of your data outside of Argentina
In connection with the use of Microsoft Advertising, personal data is transferred to countries outside of Argentina. For more information, see section 8 of this Privacy Notice.
Privacy Policy
Microsoft's privacy policy for the processing of personal data in connection with Microsoft Advertising can be found here:
https://about.ads.microsoft.com/en-us/policies/legal-privacy-and-security
On our website we use pixels from social networks. The pixels are activated and your data are processed by social networks only after you have consented to the processing of personal data by social networks in the Privacy Preference Centre.
If you are registered as a user on a social network whose pixels we use, your visit to our website can be linked to your user account on that social network. We point out that social networks can then link the data collected about you via the pixels used on our website to other personal data from you even if you are not a user of the social network.
Please also note that social network providers may also process the personal data processed via the pixel for their own purposes. In addition, we may be jointly responsible with social network providers for certain processing activities.
In the case of joint controllership, we shall conclude an agreement with the social network provider on the processing of personal data under joint controllership.
Please see the Privacy Policies of the social networks, which we will indicate below.
Categories of personal data
The following information is processed in connection with the use of pixels:
Purpose
We use pixels from social networks to display information and advertising on our products, offers and services to you on the respective social network. In addition to being displayed on the respective social network, information and advertising on our products, offers and services may be displayed to you on other websites that also offer the respective pixel.
By using pixels, we obtain information about our promotional activities, especially on social networks.
Legal basis
We base the processing of your personal data on the following legal basis:
Storage period
In principle, we shall process your personal data only for as long as is necessary to achieve these purposes. For more information on the storage period, see section 6 of this Privacy Notice.
Transfer of your data to countries outside of Argentina
In connection with the use of pixels, personal data may be transferred to countries outside the India. For more information, see section 8 of this Privacy Notice.
Pixels used and Privacy Policies for the pixels used
We list the pixels of social networks used by us below together with information about the social network provider and the Privacy Policy for the respective social network and pixel.
The Meta pixel (formerly the Facebook pixel) is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta").
Meta's Privacy Policy for the processing of personal data in connection with Meta pixels can be found here:
https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
We will store your data only for as long as it is necessary to provide our offers, in particular our website, or for as long as we have a legitimate interest in continuing to store your data. The period of storage of your personal data depends in particular on the category of personal data processed and the purpose of the processing. The storage of your personal data is also considered to be based on your consent to its storage.
Finally, we take into account statutory storage periods, which may require us to keep your data for a certain period. Your data will therefore be stored if this is provided for by the European or national legislator, in European Union regulations, in laws or other provisions to which we are subject. Corresponding requirements are also found in particular in commercial or tax legislation or derive from regular limitation periods.
In the event of a legal dispute, we will retain the personal data we need for our legal defence until the final conclusion of the proceedings.
For further information on the storage period, please contact us using the contact details which can be found in section 1 of this Privacy Notice.
In certain cases we share your personal data with other companies of the STIHL Group. The processing by these STIHL companies is regularly done for us. The processing of your personal data may also be carried out under the sole control of the STIHL company that receives your data or under the joint control of that company with us.
If we share your personal data with other controllers, this will in principle only be done if it is necessary for the performance of a contract with you, if we or the third party has a legitimate interest in doing so or if you have agreed to this.
The processing of your personal data by another STIHL company for us is carried out on the basis of a contract for data processing for the controller within the meaning of the LAPD.
In the case of joint control, we will enter into a contract for processing under joint control. This agreement will establish, among other elements, the obligations of the joint controllers in relation to compliance with the LAPD. We are at your disposal to supply you with the essential elements of this contract upon your request. To this end, please contact us using the contact details that can be found in section 1 of this Privacy Notice.
In addition to the recipients in the STIHL Group, we also share your personal data with third parties, in connection with individual processing operations and taking into account data protection requirements. These third parties include service providers who process your personal data for us and service providers who provide services for us who are associated with the processing of your personal data. The processing of your personal data may also be carried out under the sole control of the third parties receiving your data or under the joint control of those third parties with us.
If we share your personal data with other controllers, this will in principle only take place if it is necessary for the performance of a contract with you, if we or a third party has a legitimate interest in doing so or if you have consented to this.
In connection with the processing of your personal data we use the following categories of service providers:
Where we are required to do so under applicable law, we will also pass your data on to the authorities and courts.
The processing of your personal data by third parties for us is carried out on the basis of a contract for data processing for the controller within the meaning of the LAPD.
In the case of joint control, we will enter into a processing contract under joint control. We are at your disposal to supply you with the essential elements of this contract upon your request. To this end, please contact us using the contact details that can be found in section 1 of this Privacy Notice
Wherever your personal data is processed, our highest priority is always to ensure the level of protection guaranteed by the LAPD.
If we transfer personal data to recipients outside of Argentina, we comply with the requirements of the LADP. If we work with third parties or use service providers who may transfer your personal data to countries outside of Argentina, we will compel those third parties or service providers to comply with the requirements of the LAPD.
We note that not all countries outside of Argentina have a level of protection that is recognized as adequate by Argentina (the so-called "adequacy decision"). A list of countries for which an adequacy decision has been adopted can be found in Provision 60-E/2016 of the National Directorate for the Protection of Personal Data.
Where no adequacy decision has been taken, we will enter into a contract with the recipients with the standard clauses adopted by the Argentine authorities or obtain their consent as provided for in the LAPD. If necessary, in addition to entering into a contract with the standard clauses, we will also take additional measures to protect your personal data.
You can request from us a summary of recipients in countries outside of Argentina and information about the measures we have taken to ensure the level of protection of the LAPD at any time using the contact details specified in section 1 of this Privacy Notice.
If you wish to exercise your rights listed below, you may contact us informally at any time using the means of communication specified in the Privacy Notice. You can contact us and our Data Protection Officer by email and the other means of communication using the contact details set out in section 1 of this Privacy Notice.
You have the right to obtain confirmation as to whether or not your personal data is being processed. If we are processing personal data concerning you, you have the right of access to the personal data and certain information provided for by law. For more information on the right of access, see Article 14 of the LAPD.
You have the right to obtain the rectification of inaccurate personal data concerning you without undue delay. Taking into consideration the purposes of the processing, you have the right to have incomplete personal data completed. For more information about your right to rectification, see Article 16 of the LAPD.
We always try to ensure the accuracy of your personal data. Therefore, please notify us of any changes to your details (such as address changes) without delay, so that we can ensure that your personal data is up to date.
If the legal requirements are met, you can obtain the deletion of your personal data without delay. In particular, this is the case when:
Please note that your right to erasure is subject to restrictions. For example, we are not allowed to delete personal data that we are legally required to keep. The data that we need for the establishment, exercise or defence of legal claims is also excluded from your right to erasure. For more information about your right to erasure, see Article 16 of the LAPD.
If the legal requirements are satisfied, you can obtain restrictions on the processing of your personal data. In particular, this is the case when:
You have the right to receive, in a structured form and in a commonly used and machine-readable format, the personal data that you have provided to us and that we process for the performance of the contract, based on consent or by automatic means. You also have the right, if the above conditions are met, to have this data transmitted directly to a third party, if technically feasible.
If you have consented to the processing of personal data, you can withdraw this at any time with effect for the future. This will be without prejudice to the lawfulness of the processing of your data until it has been withdrawn.
If you believe that the processing of your personal data infringes applicable data protection law, you may lodge a complaint with a data protection supervisory authority, in particular the data protection supervisory authority of the place of your habitual residence, place of work or of the alleged infringement.
In this Privacy Notice we always provide you with up-to-date, complete and, in principle, definitive information regarding the processing of your personal data in connection with this website. This requires us to regularly update this Privacy Notice. Therefore, we recommend that you consult this Privacy Notice regularly.